Contacting Us
Call us at (919) 324-9540. We're at 1000 Social St, Raleigh, NC 27609, and that's also where you can reach us if you'd rather stop by than call.
We don't run a chat bot or a national call center - when you call, you're talking to someone who can look at a map of the service area and tell you how long it'll take us to get to your street. If you're outside the towns we've listed here, tell us anyway. Sometimes a job is close enough to make sense even if the town isn't on our usual list, and sometimes it isn't. We'd rather tell you no up front than take a job we can't get to promptly.
The Work We Take On
Most of the houses we work on around here were built somewhere between 1967 and 2013, with a lot of that stock going up in the 2000s across the named areas we cover. That matters more than people expect. A door and opener installed during a 2000s building boom is old enough now that springs are wearing out and openers are hitting the end of their working life, but the hardware is common enough that parts aren't a problem.
We handle broken springs, cable and roller replacement, track alignment, opener repair and replacement, and full door swaps when a door's taken enough damage or is old enough that patching it stops making sense. We work in a cold-moderate climate here, which means winter temperature swings put real stress on springs and metal tracks - that's a factor when we're diagnosing why a door's suddenly binding or a spring let go.
What we don't do is guess at a fix over the phone and hope it holds. If a repair isn't worth doing - because the door's old enough that a new torsion system costs nearly what a full replacement runs - we'll say so instead of running up a bill on a door that's on its way out anyway.
